Coffee Briefing – September 27, 2022 – OpsGuru Achieves AWS Premier Tier Services Partner Status; ServiceNow launches Now Platform Tokyo; Eleven-x Announces Smart Parking Solution; and more

Coffee information sessions are timely deliveries of the latest ITWC headlines, interviews and podcasts. Today Coffee information session is delivered by the editorial team of IT World Canada!

Did you miss last week’s Coffee Briefing? We have what you need.

What’s new this week

OpsGuru Achieves AWS Premier Tier Services Partner Status

Based in Vancouver multicloud consulting companyOpsGuru announcement that it is the only Canadian partner to have reached AWS Premier Tier Services Partner Statusrecognition awarded to world-class partners in the Amazon Web Services (AWS) Partner Network (APN) who have demonstrated their technical expertise with solutions validated by AWS.

“This recognition reflects hundreds of successful cloud transformation journeys with great Canadian customers such as Equinox Gold and Trimac. Like AWS, OpsGuru’s unwavering obsession with customers makes partnering with AWS a natural fit,” said Dave Lindon, CEO of OpsGuru.

Companies must obtain accreditations and certifications, have extensive expertise in deploying customer solutions on AWS, and have a team of technical consultants trained and certified by AWS to achieve this status.

ServiceNow announces the release of Now Platform Tokyo

California-based digital workflow company, ServiceNow announcement The release of Now Platform Tokyowhich includes enhancements such as digital workflow automation solutions, designed to help organizations address complex business challenges and improve operational efficiency.

The new features are:

  • Enterprise Asset Management (EAM) – automates the lifecycle of enterprise physical assets, from planning to retirement, designed to reduce costs, mitigate risk and optimize inventory management.
  • Supplier Lifecycle Management (SLM) – transform vendor engagements that live in emails and spreadsheets into self-contained digital experiences to reduce operational costs and redirect common inquiries to respective teams
  • Admin Center – part of “ServiceNow Impact” — enables system administrators to easily discover, install and configure ServiceNow solutions through a self-service experience
  • ESG management – enables companies to establish and document ESG objectives, in alignment with ESG reporting frameworks in a single end-to-end solution. ServiceNow is collaborating with LTI, Mindtree, NTT DATA Corporation and RSM US LLP, to expand the reach and capabilities of ESG Management in the market.
  • Manager Center – a single destination, available via Employee Center desktop and mobile, allowing managers to support employee careers and offer personalized training.
  • Automatic problem solving – applies natural language understanding (NLU) to analyze requests and deliver self-service content to employees through channels such as Microsoft Teams, SMS and email. In addition, he identifies and redirects urgent HR cases directly to the employee care representative
  • ServiceNow Vault – protects business applications and confidential data while strengthening regulatory compliance.

Emissions data is key to accelerating Canadian organizations’ transition to net zero: Capgemini Research Institute

Seventy-eight percent of Canadian organizations believe that leveraging emissions data can accelerate an organization’s journey to net zero, a study by Montreal Capgemini Research Institute has demonstrated. Senior executives from 900 organizations and 80 public sector organizations with net zero goals were surveyed. Twenty in-depth interviews with senior executives and industry experts were also conducted.

The main conclusions of the study are as follows:

  • Canadian companies have set net zero goals, but their reach is limited
  • Most organizations face major challenges in accurately measuring their emissions.
  • The vast majority of Canadian organizations have been unable to link their net zero emissions targets to other key business functions.
  • Most organizations have not established goals for internal teams/functions tied to their overall net zero goals.

The full report is available here.

Eleven-x Announces Smart Parking Solution for University of Wisconsin Milwaukee Campus

Waterloo-based smart city solution provider Eleven-x has announcement the launch of eXactpark to improve the parking experience for staff, students, and visitors to the 104-acre main campus of University of Wisconsin-Milwaukee. eXactpark combines sensor-based space occupancy monitoring, real-time data, and a smart app, among other features, for more efficient parking management.

Eleven-x will install more than 1,200 units of its award-winning SPS-X sensors and solar-powered signage to help guide drivers, reduce cruise times, improve pedestrian safety and improve the overall environment of the campus.

The company says this new solution will help 4,700 employees, 23,000 students and countless visitors park more easily.

Shopify launches Shopify Markets Pro and Shopify Translate & Adapt to grow international sales

Following the launch of Shopify Marketplaces in 2021, Shopify launched Shopify Markets Pro and Shopify Translate and Adapt to boost cross-border selling.

Shopify Marketplaces Pro aims to make it easy for merchants to expand their business to over 150 countries by overseeing tax and customs compliance rules for merchants in all countries, providing them with more competitive shipping rates, and optimizing their stores by creating a localized consumer experience.

Shopify Translate and Adapt translates merchant stores using both machine and manual translations to reach multilingual customers, while adapting personalized content to each market or adapting words according to local terminology.

Shopify also announced that it is improving its global postcode validation to power cross-border commerce. Merchants now get postcode validation coverage in 100 new markets.

Shopify Markets Pro is available in early access for US merchants, while Shopify Adapt and Translate is available for merchants worldwide.

More to explore

British Columbia regional government acknowledges cyberattack

A municipality in British Columbia has admitted to being the victim of a cyberattack just over two weeks ago.

Cisco Canada Survey Reveals Innovation Isn’t a Priority for Most Canadian Organizations

Cisco Canada and Angus Reid released a survey that found Canadian organizations are struggling to increase their investment in innovation.

Cloud Services to Bridge the Digital Divide Between Small and Large Businesses: AWS Impact Report

Only 34% of small businesses (those with less than 100 employees) use cloud computing, compared to 69% of large businesses (more than 500 employees). public first study commissioned by Amazon Web Services (AWS), found. Over 1,000 Canadian businesses and 750 cloud users were surveyed.

Canadian SMEs, employees criticized for their bad cybersecurity practices

Employees of Canadian small and medium-sized businesses received a “C” rating for their cybersecurity knowledge and awareness.

Study finds consumers have conflicting beliefs about digital privacy

New research from Get the app shows that Canadian consumers have mixed views on who should take responsibility for protecting digital privacy, with 41% believing businesses should be responsible and 25% believing it should be the federal government.

Forbes Names CGI One of the “World’s Best Management Consulting Firms”

CGI has just been named as one of the best management consulting firms in the world in 2022 by Forbes magazine. This annual ranking aims to help business leaders assess which organizations offer the best expert advice for navigating an ever-changing business environment.

AWS Announces 2022 Partners of the Year in Canada

This week, Amazon Web Services (AWS) announced its 2022 AWS Partners of the Year for Canada.

Channel Bytes September 23, 2022 – Pure Storage Announces Durability Assessment Tool; CGI Named One of World’s Best Management Consulting Firms; Intel Innovation live presentations; and more

Staying informed is a constant challenge. There is so much to do and so little time. But we have what you need. Grab a coffee and have a five while you munch on these treats.

Commvault adds early threat detection capabilities with Metallic ThreatWise

data management provider Commvault Wednesday announced the general availability of Metallic ThreatWisea security service designed to discover, maintain and minimize cybersecurity threats.

Listen to the latest episode of Hashtag Trending

TikTok could face a UK fine for failing to protect children’s privacy, Apple for making the iPhone 14 in India, and an AI-powered camera system can catch drivers using their phones.

Listen to the latest episode of Cyber ​​Security Today

This episode reports that the arrest of a teenager in the UK may be linked to hacks of Uber and Rockstart Games, security updates to watch out for and a controversial proposal for US open legislation. source

Listen to the latest episode of Hashtag Trending (Hosted by Direction Informatique)

If you live in Quebec, or prefer to consume the latest tech news in French, our sister publication Informatic direction got you covered. Follow them on Twitter as well.

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